Wellbeing Wisdom Tiny Bites - Hearing What's Not Said

The most important thing in any conversation, especially sensitive or difficult ones, is what’s not being said.

People hold words inside for many reasons – they don’t want to hurt the person they’re talking to, they have a hard time admitting they’re wrong or they need help, or maybe they fear negative repercussions if they say what they really think. Learning to respond to the words that aren’t being said is a skill worth honing, because when you can do that, people are more likely to open up to you.

That seems counter-intuitive and it’s not. When people feel understood they trust you more. When you can seemingly read their mind because you’re paying attention to how they feel, not just what they say, then you are making them feel understood. In conversation, feel your way, don’t just listen and respond. Feel the other person’s mood and let it be part of the conversation, too.

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