Veterinary Wellbeing Wisdom Tiny Bites - How to Coach a Difficult Employee

Is there someone in your life who needs a bit of coaching or behavior-correction? Maybe they’re a difficult person who isn’t coachable and teachable, but instead are defensive?

This is a situation that can be tough to handle well and very easy to procrastinate about. Putting it off just means you’ll fret about it a lot more than is good for your physical and mental well-being, so here’s an idea that usually works well.

Instead of coming from a place of authority, come from a place of compassion. Ask why they’re behaving the way they are, and don’t let them place blame. Gently keep the conversation focused on them and why they feel uncomfortable enough to misbehave.

Ask questions and keep asking until you feel you’ve gotten to the heart of the person and their behavior. Then help them decide what they’ll do to improve. When approached this way, behavior problems often evaporate, never to be seen again. 

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